Privacy Policy

WHAT IS A COOKIE?

A cookie is a small amount of data generated by a website and saved by your web browser. Its purpose is to remember information about you, similar of a preference. Amongst other things, cookies save your login information.

GENERAL DATA PROTECTION REGULATION (GDPR) AND STARRSTRUCK PTY LTD:

As a citizen of the European Union, you may be entitled to certain rights and principles under the GDPR. Should you submit a form, create an account, or interact with our website we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

IDENTITY DATA INCLUDES  first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.

CONTACT DATA INCLUDES billing address, delivery address, email address, and telephone numbers.

FINANCIAL DATA INCLUDES bank account and payment card details.

TRANSACTION DATA INCLUDES details about payments to and from you and other details of products and services you have purchased from us.

TECHNICAL DATA INCLUDES internet protocol (IP) address, your login data, browser type, and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

PROFILE DATA INCLUDES your username and password, purchases, or orders made by you, your interests, preferences, feedback, and survey responses.

USAGE DATA INCLUDES information about how you use our website, products, and services.

MARKETING AND COMMUNICATIONS DATA INCLUDES your preferences in receiving marketing from us and our third parties and your communication preferences.

YOUR RIGHTS UNDER THE GDPR:

PORTABILITY

Upon request, your data held by us can be transferred to a third party.

RECTIFICATION

Should you believe that the data held by us may be incorrect you can request that such incorrect data can be rectified.

ERASURE

Upon request, we shall erase all your data held by us. Subject to such data not being stored for operational requirements or due to legislation.

PROFILING AND FAIRNESS

Some of your data may be used for profiling. Profiling in this instance shall be limited to the statistics of the visitors to our website.

ACCESS

Upon request, you may request access to your data. Due to the sensitive nature of the same data, a request will have to be directed to our Data Protection Officer (DPO) to attend to your request.

STRICT PROCESSING

Your data will only be processed in line with the remainder of this clause and for purposes stated herein.

OBJECT TO PROCESSING

You may request that your data not be processed subject to legislative and operation

INFORMATION PRIVACY

Your data is an important part of who you are and the privacy is crucial to us. As such, your data is not shared with external third parties.

DATA PROTECTION OFFICER (DPO)

Should you have any requests or queries please direct them to the DPO:

Mr. M Smit

Email: info@starrstruck.live

GENERAL PRIVACY POLICY:

ACCESS REQUEST PROCEDURE

ACCESS REQUEST FORM

In order to access records of STARRSTRUCK PTY LTD an access request form must be completed and submitted to STARRSTRUCK PTY LTD in accordance with the Promotion of Access to Information Act 2 of 2000 (The Act). It is important to note that the successful completion and submission of an access request form does not automatically allow the requester access to the record. An application for access to a record is subject to certain limitations if the requested record falls within the ambit specified within Part 3 Chapter 4 of the Act.

Please note that the Access Request Form must be completed in BLOCK LETTERS. If the requester is reasonably suspected of submitting false or misleading information in order to obtain records held by STARRSTRUCK PTY LTD, such a requester is susceptible to legal proceedings.

SUBMISSION

The completed Access Request Form must be sent via e-mail, fax or by registered post to the contact details referred to above.

PAYMENT

In order to provide the requested records an Access Request Form will only be considered once a payment of the prescribed fees has been made (see prescribed fees below). Payment details can be obtained from the contact person as indicated. Should a request be reasonably refused, the payment made will be refunded to the concerned requester. The request fee payable by a requester, other than a personal requester, referred to in section 54(1) of the Act.

DECISION

STARRSTRUCK PTY LTD will within 30 days of receipts of the request decide whether to grant or decline the request and give notice with reasons (if required) to that effect.

The 30-day period within which STARRSTRUCK PTY LTD has to decide whether to grant or refuse the request, may be extended for a further period of not more than thirty days, if the request is for a large volume of information, or the request requires a search for information held at another office of STARRSTRUCK PTY LTD and the information cannot reasonably be obtained within the original 30-day period. STARRSTRUCK PTY LTD will notify the requester in writing should an extension be sought.

7.5. GROUNDS FOR REFUSAL OF APPLICATION

Main grounds for refusal are but not limited to:

● Mandatory protection of the privacy of a third party who is a natural person, which would involve the unreasonable disclosure of personal information.

● Mandatory protection of the commercial information of a third party, if the record contains:

● Trade secrets of that party.

● Financial, commercial, scientific or technical information which disclosure could likely cause harm to the financial or commercial interests of that party.

● Information disclosed in confidence by a third party STARRSTRUCK PTY LTD if the disclosure could put that third party to disadvantage in negotiations or commercial competition.

● Mandatory protection of confidential information of third parties if it is protected in terms of any agreement.

● Mandatory protection of the safety of individuals and the protection of records which could be regarded as privileged in legal proceedings.

● The Commercial Activities of STARRSTRUCK PTY LTD which may include:

● Trade secrets.

● Financial, commercial, scientific or technical information which disclosure could likely cause harm to the financial or commercial interests of STARRSTRUCK PTY LTD.

REMEDIES

Internal Remedies:

STARRSTRUCK PTY LTD does not have internal appeal procedures. Therefore, the decision made by STARRSTRUCK PTY LTD is final. Requesters who are dissatisfied with a decision of STARSTRUCK PTY LTD will have to exercise external remedies at their disposal.

External Remedies:

A requester or a third party, who is dissatisfied with STARRSTRUCK PTY LTD refusal to disclose information may within 30 days of notification of the decision, apply to an appropriate Court or Tribunal for relief.

FORMS

SECTION 51(1)(e) REQUEST FOR ACCESS TO RECORD OF PRIVATE BODY

Section 53(1) of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)

A PARTICULARS OF HEAD BODY

Requests can be submitted either via conventional mail, e-mail or fax and should be addressed to the relevant contact person as indicated below:

Contact person: Matthew Smit

Postal address: Unit 02, Midrand Axis, Corner of Old Pretoria and Le Roux Road, Midrand, 1685

Physical address: Same as Postal address

Phone number: 010 443 4510

Fax number: NA

E-mail: info@starrstruck.live

B PARTICULARS OF REQUESTERS (if natural person)

(a) Particulars of the person who requests access to the record must be recorded below.

(b) Furnish an address and/or fax number in the Republic to which information must be sent.

(c) Proof of the capacity in which the request is made, if applicable, must be attached.

Full names and surname: ________________________________________________________________

Identity number: ________________________________________________________________

Postal address: ________________________________________________________________ ________________________________________________________________ ________________________________________________________________

Phone number: ________________________________________________________________

Fax number: ________________________________________________________________

E-mail: ________________________________________________________________

Capacity in which request is made, when made on behalf of another person: ________________________________________________________________